Order to cash (OTC, O2C) is the process in a company from ordering to receipt of payment. This process is very extensive and sub-steps are usually defined individually within the company.
We support you in:
- Optimization of processes and procedures in the company
- Optimizing dunning
- Implement standardized and customer-specific solution strategies for claims and disputes
- Design customer-specific collection strategies
- Education and training of the customer team
- Support in day-to-day business through outsourcing to our team