Order to cash (OTC, O2C) is the process in a company from ordering to receipt of payment. This process is very extensive and sub-steps are usually defined individually within the company.

We support you in:

• Optimization of processes and procedures in the company
• Optimizing dunning
• Implement standardized and customer-specific solution strategies for claims and disputes
• Design customer-specific collection strategies
• Education and training of the customer team
• Support in day-to-day business through outsourcing to our team